You may need to occasionally restart your Galaxy phone or tablet if it’s been acting up, freezing, or if you simply want to start fresh. Restarting your device will also clear it of any minor issues that may pop up from time to time. Luckily, there are several ways to restart your device, such as using the Volume and Power buttons or asking Bixby to take care of it for you.
Power off and on
A simple way to restart your Galaxy phone or tablet is power it off and on again. You can use the Power icon in the Quick settings panel, the Side and Volume down buttons, or even ask Bixby to do it for you. Once it’s been powered back on, just continue to use your device like you normally would.
Manually restart
Another way to restart your device is to use the button.
Press and hold the Volume down button and the Sidebutton (or Power key) at the same time.
After a few seconds, different power options will appear. Tap Restart, and then tap Restart again.
Your device will automatically restart.
Force restart
If your device has been freezing or otherwise not working properly, you can force restart it. This is a handy option if you cannot use the screen.
Press and hold the Volume down button and the Sidebutton (or Power key) simultaneously until the device turns off and turns back on.
The screen will turn black when the device turns off, and then the Samsung logo will appear.
Automatically restart
Your phone can automatically restart when you aren’t using it, so it remains in top condition. This automatic restart will close background apps and clean the device's memory.
Navigate to and open Settings, and then tap Device care.
Tap Auto restart.
Tap the switch by Restart when needed to let the phone decide the best time to restart. If you prefer, you can decide when the phone restarts by tapping Restart on schedule, and specifying the day(s) and time the phone will restart.
Restart using Bixby
Finally, Bixby can help out when you need to restart your device! Simply say a command, such as “Hi, Bixby, restart my phone” or “Hi, Bixby, restart my tablet.” Bixby will hear you, and your device will restart.
Other answers that might help
- Perform a factory reset on your Galaxy phone or tablet
Contact us
We're here for you.
-
Message Us
-
Message Us start an online chat with Samsung
-
1-800-SAMSUNG Mon – Sun: 8AM – 12AM (EST)
- Order Help
- Samsung Promotions
-
Call or Text Us Call Us
Want help right away?
Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 9 PM EST 7 days a week
-
Text Support 24 hours a day 7 Days a Week
We're here for you
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
© 2024 Samsung Electronics America, Inc. Samsung, Samsung Galaxy and Family Hub are trademarks of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The above content is provided for entertainment and information purposes only. Consult user manual for more complete information. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, arising from or related to use or reliance of the content herein.
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
×
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×
Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.
CANCEL